Terms and Conditions

Dear Valued Customer,

Thank you for choosing JhatkaBiriyani.com. Before placing an order with us, we kindly ask that you carefully read and understand our terms and conditions. By using our service, you agree to abide by the following terms:

  1. Order Placement: All orders must be placed through our website, whatsapp or mobile application. We cannot accept orders placed through any other means.
  2. Delivery Area: We have a specific delivery area [currently Gurugram] within which we deliver food. Please ensure that your location falls within this area before placing an order.
  3. Order Fulfillment: Once an order is placed, we will forward it to the kitchen for preparation and delivery. We cannot guarantee the exact delivery time and we will not be liable for any delays caused by the factors beyond our control.
  4. Payment: Payment must be made in full before an order can be processed. We accept various forms of payment, including UPI/ QR Code and online payment systems.
  5. Refunds/Cancellations: Refunds and cancellations are subject to our refund and cancellation policy, which can be found on our website.
  6. Accuracy of Information: We strive to ensure that all information on our website is accurate and up-to-date.
  7. Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of our company or its affiliates and is protected by copyright law.
  8. Changes to Terms and Conditions: We reserve the right to modify our terms and conditions at any time without prior notice.
  9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the jurisdiction of Haryana.

Thank you for choosing our online food delivery service. If you have any questions or concerns about our terms and conditions, please do not hesitate to contact us.

Best regards,